Returns Policy

Returning Goods

If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 14 days has expired. You agree that you will have to bear the cost of returning the Goods.

These must be packaged in a way that protects the goods and all contained within; it is advisable you keep the original packaging for this purpose.
You are responsible for the cost of packaging items, and the return of any goods, unless the item is faulty.
You must disassemble all bolts, nuts and screws and secure them inside the packaging.

In order to start a return, you must email us in the first instance, with full information on why you would like to return and await further instruction.
You will be responsible for providing a photograph of the packaged goods, along with the measurements for us to arrange a courier to collect.

Once your goods have reached our address, we will inspect each item thoroughly and process from there on in, should we find any faults such as: damaged an item by trying to repair it or damage in transit from unsuitable packaging, we will contact you and endeavor to come a conclusion.